Still have questions? Send us your questions by filling out the form below, we will be happy to assist you.
What are the delivery times for door hardware orders?
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Deliveries into the Sydney Metro, Central Coast and Newcastle areas will generally be recieved within 48 hours. Deliveries to other Metro areas (Melbourne, Brisbane, Canberra, Adelaide, Hobart) will take between 3-5 days via courier delivery. Deliveries to Perth will be 5-7 days via courier.
Do you offer a 'Click & Collect' option for my door hardware order?
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Yes. Select the 'Pick up' option when placing your order. All collection orders can be picked up from our factory located at 4 Ainslie Close, Somersby, 2260. Our business hours are 7am - 3pm, Monday to Friday. You will receive a notification email when your order is ready for collection, usually within 24 hours.
What is your refunds and return policy?
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You can read our refunds and returns policy here.
What type of doors do you manufacture and how do I place an order?
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Here at Doorpac we manufacture a range opf specialty doors, these include: Fire Doors, Acoustic Doors, Block Core Doors, Particle Board Doors, Radiation Doors, and Security Doors.
Due to the customised nature of our specialty doors, you will needed to contact the Doorpac team to discuss your requirements so we can accurately prove a quote for your needs. You can phone us on (02) 4340 0141 or email sales@doorpac.com.au.
